Swiggy Recruitment 2023

Swiggy is looking for passionate and customer-oriented Customer Service Executives to join our team. As a Customer Service Executive, you will be responsible for providing excellent customer service to our customers through a variety of channels, including phone, email, chat, and social media. You will also be responsible for troubleshooting customer issues and providing support for our products and services.

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Responsibilities:

• Provide excellent customer service to customers through a variety of channels, including phone, email, chat, and social media
• Troubleshoot customer issues and provide support for our products and services
• Escalate complex issues to the appropriate team
• Maintain accurate and up-to-date customer records
• Adhere to all company policies and procedures

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Requirements:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving and analytical skills
• Proficiency in Microsoft Office Suite