Swiggy Recruitment 2023

We are looking for a passionate and customer-oriented individual to join our Customer Support team. As a Customer Support Executive, you will be responsible for providing excellent customer service to our customers, resolving their issues, and ensuring that they have a positive experience with Swiggy.

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Responsibilities:

• Respond to customer inquiries promptly and professionally through chat, email, and social media
• Resolve customer issues quickly and efficiently
• Provide accurate and up-to-date information about Swiggy's products and services
• Escalate complex issues to the appropriate team
• Collect feedback from customers and share it with the relevant team

Swiggy Careers

Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving and analytical skills
• Strong customer service orientation
• Proficiency in using computers and the internet