Swiggy Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to Swiggy's users. This includes resolving customer issues, answering questions, and providing support. The Customer Care Agent must be able to work independently and as part of a team. They must also be able to communicate effectively with both technical and non-technical audiences.

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Responsibilities:

• Resolve customer issues in a timely and efficient manner.
• Answer customer questions in a clear and concise manner.
• Provide support to customers with technical issues.
• Work independently and as part of a team to meet customer expectations.
• Stay up-to-date on Swiggy's products and services.

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Requirements:

• Excellent communication skills.
• Problem-solving skills.
• Technical knowledge of Swiggy's products and services.
• Ability to work independently and as part of a team.
• Patience and understanding.