VI Recruitment 2023

VI is looking for passionate and customer-oriented individuals to join our team of Front-Line Employees. As a Front-Line Employee, you will be responsible for providing excellent customer service to our customers via phone, chat, and email. You will also be responsible for resolving customer issues in a timely and efficient manner.

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Responsibilities:

• Provide excellent customer service to VI customers via phone, chat, and email
• Resolve customer issues in a timely and efficient manner
• Upsell and cross-sell VI products and services
• Gather customer feedback and use it to improve the customer experience
• Stay up-to-date on VI products and services

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Requirements:

• Excellent communication skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Ability to learn new things quickly