Wipro Recruitment 2023

Join Wipro as a System Administrator and be part of our dynamic team responsible for maintaining and optimizing our systems and networks. We are seeking individuals with a strong technical background, problem-solving skills, and a customer-centric approach. As a System Administrator, you will play a critical role in supporting our clients' IT needs and maintaining a secure and efficient IT environment.

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Responsibilities:

1. Systems Management: Install, configure, and maintain operating systems, servers, and other IT infrastructure components. Monitor system performance, troubleshoot issues, and ensure high availability and reliability. Perform regular system backups, upgrades, and patch management to keep systems up-to-date and secure.
2. Network Administration: Administer and maintain network devices, including routers, switches, firewalls, and wireless access points. Monitor network performance, identify and resolve connectivity issues, and implement security measures to safeguard data and systems. Collaborate with network engineers and other IT teams to ensure a robust and efficient network infrastructure.
3. User Support and Troubleshooting: Provide technical support to end-users, including diagnosing and resolving hardware and software issues. Assist with user account management, access controls, and permissions. Respond to service requests, incidents, and change requests in a timely and customer-focused manner. Document and maintain accurate records of support activities.

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Requirements:

1. Technical Expertise: Possess strong knowledge of operating systems (e.g., Windows, Linux), networking protocols (e.g., TCP/IP, DNS, DHCP), and server administration. Familiarity with virtualization technologies, storage systems, and cloud computing concepts is a plus.
2. Problem-Solving Skills: Exhibit excellent problem-solving abilities to diagnose and resolve technical issues effectively. Ability to analyze complex problems, implement appropriate solutions, and document the resolution process. Attention to detail and a methodical approach to troubleshooting are essential.
3. Communication and Collaboration: Demonstrate strong communication skills to interact with internal teams, stakeholders, and end-users. Ability to explain technical concepts to non-technical individuals. Work collaboratively in a team environment and coordinate with multiple stakeholders to deliver quality solutions.