Zomato Recruitment 2023

We are looking for a Help Desk Executive to join our team and provide technical support to our customers. The ideal candidate will be a highly motivated and customer-focused individual with excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve technical issues in a timely and efficient manner
• Provide accurate and helpful information to customers
• Build and maintain positive relationships with customers
• Escalate complex issues to the appropriate team

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Requirements:

• Excellent communication and problem-solving skills
• Strong understanding of computer hardware and software
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure
• Proficient in Microsoft Office Suite