Zomato Recruitment 2023

Zomato is looking for a customer service representative to join our team. As a customer service representative, you will be the first point of contact for our customers and you will be responsible for providing them with support.

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Responsibilities:

- Answer customer queries via email and chat

- Resolve customer complaints

- Track customer interactions and compile reports

- Maintain customer databases

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Requirements:

- Prior experience in customer service

- Excellent communication skills

- Strong problem solving skills

- Proficient in MS Office