Zomato Recruitment 2023

The role of a call center agent is to provide customer service to individuals or businesses. This may include responding to inquiries, providing information, and resolving complaints.

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Responsibilities:

-Handle customer inquiries via telephone or email

-Provide information and support to customers

-Resolve complaints or concerns

-Generate sales leads

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Requirements:

-Previous experience in customer service or call center environment

-Excellent communication skills

-Ability to work under pressure