Zomato Recruitment 2023

Zomato is India's leading online food ordering and delivery platform, offering a wide range of food options from over 100,000 restaurants. We are looking for highly motivated and customer-oriented Customer Service Executives to join our team.

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Responsibilities:

• Provide excellent customer service to Zomato's customers
• Resolve customer issues related to food orders, deliveries, and payments
• Escalate complex issues to the appropriate team
• Maintain and update customer records
• Collect and analyze customer feedback

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Requirements:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Good knowledge of computers and the internet