Zomato Recruitment 2023

The Customer Care Agent will provide customer support to Zomato customers via phone, email, and chat. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication skills.

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Responsibilities:

• Answer customer queries and complaints
• Resolve customer issues in a timely and efficient manner
• Provide excellent customer service and create a positive customer experience
• Work closely with other departments to ensure a smooth customer journey

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Requirements:

• Excellent written and verbal communication skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office Suite