Position title
Help Desk Executive
Job Location
Central Police lines, Hyderabad, Telangana, 500013, India
Base Salary
USD12,000-USD18,000 Per month
Qualifications
12th/Graduate
Employment Type
Full-time
Description
Zomato Recruitment 2023
The Help Desk Executive is responsible for providing technical support to Zomato customers. This position requires a high degree of patience, problem-solving skills, and customer service skills.
Zomato Jobs Near Me
Responsibilities:
- Answer customer inquiries via phone, email, and chat.
- Resolve customer issues in a timely and efficient manner.
- Escalate complex issues to the appropriate team.
- Document customer interactions for future reference.
- Stay up-to-date on Zomato products and policies.
Zomato Careers
Requirements:
- Excellent communication skills, both written and verbal.
- Strong problem-solving skills.
- Ability to work independently and as part of a team.
- Ability to handle difficult customer interactions with patience and empathy.
- Proficient in using customer relationship management (CRM) software.
- Knowledge of Zomato products and services.
Hiring organization
Date posted
August 28, 2023
Valid through
December 31, 2023
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